BHT and partner QED get the go-ahead for our container housing scheme

At BHT we are very excited to have secured planning permission for the proposal to provide temporary homes in converted shipping container at Richardson’s Yard, Brighton. The scheme is a joint venture between BHT and our development partner, QED. What was particularly gratifying was the unanimous support received from members of the Brighton and Hove Planning Committee.

Planning officers recommended approval, saying that the containers were an “imaginative and appropriate” way to meet a very real need for affordable accommodation.

To find out more you can read various post from the last few months:

How BHT hopes to use shipping containers for temporary accommodation for homeless men and women

Reaction to BHT’s plans to provide temporary accommodation in converted shipping containers

Support for our container housing application from the local action team

Some concern on the BBC website this morning focused on a report that the land is ‘contaminated’ and that it would not be suitable for permanent housing.

Richardson’s Yard has been used as a scrap metal yard, and there is, inevitably, some contamination, including from oil. However, a full environmental assessment has been made and was considered by the Council before permission was granted. The plan is to place a membrane on the contaminated land before a concrete base in put in place. All planting areas will be in raised beds and there will be no risk to future residents. If there was the slightest risk, BHT would not risk the health and wellbeing of our residents.

This is an exciting development and I look forward to seeing the first residents move in at the end of the summer (assuming we have a summer!).

Suspending judgement on Suspended Coffee

Have you heard about ‘suspended coffee’, the new occurrence where a customer will go into a coffee shop, ask for a hot drink for themselves and another (or more) ‘suspended’?  They pay for the total number ordered.  Then, people who are homeless, out of work, or just short of money can walk into a coffee shop and ask if there are any ‘suspended’ coffees. If there are, they will be served a hot drink free of charge.

There is now a ‘Suspended Coffee’ Facebook page

I have misgivings about the whole thing, and that makes me feel quite guilty.  Of course I don’t want to deny anyone a hot drink, particularly when it is as cold as it has been. But I wonder whether it is the best way to help those who are homeless or destitute.

Over the years I have been asked whether you should give money to those begging on the streets.  It is an individual decision, and my personal choice is not to.

Of course it must be up to the individual to decide whether they wish to buy a ‘suspended coffee’ for someone.  They will need to have confidence that the retailer will, in fact, pass on the coffee to the intended beneficiary.

It is a shame that the tax affairs of one of the largest coffee chains seeks to minimise its tax liabilities, although it is unlikely that homeless people would benefit from normalising their tax affairs.

I am somewhat of a hypocrite.  At BHT we constantly ask for donations, in cash and in kind, to help those men and women who are in the greatest need.  We have an Amazon wish list (another company with its own tax controversy) where we ask people to buy essential items for clients including thermal underwear, socks, and coats.

During summer heat waves (for those who can’t remember that far back, a heat wave is “a prolonged period of excessively hot weather”!) we have been grateful to the wonderful people at Life Water who have donated thousands of bottles of water to help keep our clients hydrated.

So why is it ok for me to encourage gifts through BHT to our clients, rather than a more immediate act of giving? The only justification I can give is that we are an organisation that promotes change, and your gifts to us might help us engage and assist people off the streets.

But there again, I am not sure. My colleague Rob Robinson is a great fan of ‘Suspended Coffee’.  He says that those people who are on the streets are excluded on so many levels.  By experiencing the atmosphere of a coffee shop, they might just reassess their aspirations and seek help.

I’m confused.  I guess I will just have to suspend a final judgement.

Good news as BHT-led partnership is given the go-ahead to bid for £9.2 million Big Lottery funding

We have had some very good news this week which is attracting some media interest.  A consortium, being led by BHT, is in the running for funding from the Big Lottery of up to £10 million over 8 years.  The initiative is designed to improve services for men and women with complex needs (a combination of mental ill health, homelessness, offending behaviour and substance misuse problems) in Brighton, Eastbourne and Hastings. Between now and September, a full bid and business plan needs to be prepared.  A decision will then be made by the Big Lottery and the new services will begin from April 2014.

The purpose of this funding is to bring about lasting change in how services work with people with multiple and complex needs; this funding is a vehicle to help bring about that change. The legacy of the 8 year programme will be that systems and services in all 3 geographical areas will better meet the needs of this group.

At this stage we have been awarded funding to develop the bid on behalf of our partnership which includes partners in local government and in the third / charity sectors.  Should the partnership be successful, it won’t just be BHT staff (contrary to what the Argus reported this morning) who will provide services.

My colleagues, Nikki Homewood and Jo Berry, are leading on this initiative for BHT. Nikki said: “As the lead partner for the Brighton and Hove, Eastbourne and Hastings area, BHT is thrilled to receive funding to develop our partnership bid to ensure better service provision for people with the most complex needs.

“Using the wealth of knowledge and expertise within our local Core Group, comprising seven voluntary sector organisations and five statutory partners including commissioners, along with the 60+ organisations in our Partnership Group, we will develop a programme that will truly bring about change for the clients the programme work with, and local communities.

“Our vision is to bring about long-term systemic change by putting service users at the heart of services, fully understanding what they need in order to move forward with their lives: thorough monitoring and evaluation will result in well-evidenced findings, which will then be used to influence future commissioning.”

BHT’s partners in this initiative, and who are represented on the local Core Group, include: Brighton and Hove City Council, Brighton Women’s Centre, CRI, East Sussex County Council, Eastbourne Borough Council, Hastings Borough Council, Homeless Link, Sanctuary Supported Living, Southdown Housing Association, Sussex Oakleaf, Sussex Probation Service

Social media, online support and traditional giving all help BHT deliver services to our clients

Earlier today, as Sussex ground to a halt because of overnight snow, I tweeted about the Amazon wish list for First Base Day Centre.  The most surprising item on the wish list is for sun protection lotion, probably the thing furthest from most people’s thoughts as they slipped and slid into work this morning.

The serious point, of course, is that homeless people are at far greater risk of getting skin cancer than the rest of the population given their exposure to the elements.

The wish list, which can be found here, has a load more items that are very relevant during periods of severe cold.  I spent a few minutes this morning looking at what has already been bought by our supporters from the wish list in the last few weeks:

  • 21 fleece jackets
  • 4 pairs of thermal long johns
  • 7 thermal vests
  • 54 pairs of thermal socks
  • 2 sleeping bags
  • 5 waterproof jackets
  • 21 toothbrushes
  • 12 tubes of toothpaste
  • as well as a whole range of other one off items essential for the work of First Based Day Centre.

Thank you to all those who have helped people keep dry, warm and clean.

I also this morning read a report, published in Digital Donor Review, that showed that only 5% of charitable donations are made through sites such as Facebook and Twitter, even though 30% of respondents said they were inspired to give by social media.

The First Base wish list shows that people like giving in different ways.  At BHT we are fortunate to have some extremely generous benefactors who support our work year on year, those who leave a bequest to BHT in their Wills, and those who support us on the ad hoc basis, although many do so on a regular basis in response to appeals, not least at Christmas time.

BHT is extremely fortunate to have secured a large number of contracts from national and local government, and we are successful in bidding of charitable funds, such as those from the Big Lottery.  However, it is the support of ordinary men and women that makes a real difference in the work we tend to.

From the list above, there are many items that we take for granted.  But for somebody sleeping on the streets of our towns and cities, having dry and warm clothes is important as is their ability to wash their face and clean their teeth.

The absence of a national approach to combat homelessness could have tragic consequences

Today I met with colleagues from some of the country’s larger homelessness charities, at a gathering organised by Homeless Link, one of our trade bodies. Amongst the themes discussed were those that come up at many meetings I attend these days, including severe funding restrictions, the “race to the bottom” as far as pricing tenders (“the race is over”, said one colleague from an area that has had cuts of over 80% in its Supporting People budget), and the risk to the quality of services.

One issue that struck me was a comment by someone I admire a great deal who said that any discussion around a minimum standard for homelessness services would rapidly become the default position. He spoke of the danger of a provider then going beyond ‘poor’, such as happened with the Winterbourne homes for men and women with learning difficulties.

All providers have their own ‘bottom line’ beyond which they won’t go, but there was a recognition that there are other agencies (not all exclusively in the private sector) who might bid at domiciliary care rates, where ‘support’ is reduced to a mere attendance as workers (inexperienced and untrained), and even volunteers, dash from one appointment to another.

The inevitable consequence will be an erosion of quality, increased turmoil for those with mental health problems, exploitation of those who are vulnerable, anti-social behaviour by some, and (in extreme cases) death through neglect.

The scenario was presented that in these circumstances, workers and volunteers are particularly at risk (a la Jonathan Newby), and clients might be overlooked, possibly with tragic consequences.

What is shocking about the current state of affairs is that, for the first time since 1968 (the year of Cathy Come Home and the setting up of homelessness charities including Shelter and BHT itself), there is no national funding framework. The ring fence for support services was removed by the previous government, and the devolution of funding to local commissioning bodies, is resulting in huge differences in provision across the country.

Notwithstanding the principles of Localism, there are groups of vulnerable people whose well being cannot rely on the vagaries of local funding decisions and where a national safety net is required, not least homeless men and women.

When we have a spate of deaths on the streets, there will be a mad panic to put something in place. Why not do this in a planned and co-ordinated way that will prevent man of these deaths in the first place?

What is clear is that the situation in Brighton and Hove and in East Sussex is so much better than in many places across the country, not least because of the all-party support there has been over the past few years for protecting services for homeless and vulnerable men and women. Long may that continue, particularly in these difficult times.

Bullingdon Club Bullies dehumanise homeless man by burning £50 in front of him

This afternoon I was writing a no doubt worthy item for this blog on BHT’s preparation for the digital inclusion challenges relating to the introduction of Universal Credit when I saw the tweets by Aideen Jones, the Chief Executive of Southdown Housing Association, regarding members of the Bullingdon Club who allegedly burnt a £50 note in front of someone begging on the streets of Oxford. (26/02/13: Please note I have removed a link to the original article on another blog which has itself been removed).

Aideen is right to point out that £50 could have bought 40 pairs of thermal socks for homeless people.

Of course people will make a connection between this obscene flaunting of wealth by a group of rich boys. The Prime Minister, the Chancellor of the Exchequer, and the Mayor of London, all were members of the Bullingdon Club during their misspent youth, but I imagine Messrs Cameron, Osborne and Johnson will today share the outrage felt by most reasonably minded individuals over this incident.

The thing that upsets me most about this incident is what it says about how homeless men and women are dehumanised by society. If the allegation is true, these Bullingdon Bullies are merely an extreme example, and are the rightful targets for the contempt of decent people. But this dehumanisation goes much wider, from the groups of lads who think it is funny to give someone sleeping rough a kicking on a Saturday night, or a drunken reveller relieving himself on someone sleeping in a doorway, or the security guard who pours a bucket of cold water over someone sleeping in a car park.

More extreme examples lead to the violent death of homeless people through assault or setting fire to a sleeping bag when the individual is asleep in it. Dropping a paving slab on the head of someone asleep on the beach or in a park is likely to do serious damage.

Yet this happens. What we need to do is to put an end to homelessness. A grand objective, but one that should be seen as historically important as the abolition of slavery or the ending of apartheid. This week, Homeless Link will be launching a manifesto aimed at seeing the end of homelessness in the UK by 2023. My colleague, Nikki Homewood, will be at the launch of this manifesto in the House of Commons on Tuesday.

But individually we can do something. In response to Aideen’s tweet, I will buy £50 of thermal underwear for homeless men and women who use First Base Day Centre. You, too, can help, either by buying something from Amazon using the First Base wish list on this link or for those of you who don’t wish to use Amazon, donations can be made direct to First Base through our Just Giving page.

But there is one other thing we can do. We can stop using the term ‘the homeless’, a phrase that dehumanises people. They are men and women, they are someone’s son or daughter, husband or wide, brother or sister, father or mother. They have names. They have hopes and aspirations, feelings and fears. I always try to refer to “homeless men and women”.

In South Africa, where I grew up under apartheid, the white rulers referred to “the blacks” who had second class status, and whose lives were valued less than those of white people. The murder of a black man and woman rarely attracted media attention, more rarely warranted a police enquiry. In the white community, black people had become dehumanised. Hopefully in Britain in 2013 we won’t allow the same to happen to homeless men and women.

Appeal for warm clothing and thermals

At First Base, our day centre for homeless people in Brighton, we have recently had a huge number of new clients and are run out of a number of really improtant items necessary for basic survival:

  • fleeces
  • thermal vests
  • thermal socks/new socks
  • mens boxers
  • sleeping bags

We’re appealing for donations of useful items for people who really need it. You can buy us something on Amazon using the wish list on this link and it will be delivered straight to us. We are particularly looking for warm clothing and thermals due to the cold weather.

If you would like further information, please phone 01273 326844.

And, finally, please help share this list if you can by email, Facebook and Twitter.

John Holmström leaves BHT: my thanks and best wishes to him

For the last three months or so, BHT has been undertaking a review of its management structure.  The aim of this review has been to establish a structure that is right for the organisation as it faces up to various challenges expected over the next five years.

With the proposed new structure there is no scope for retaining the post of Assistant Chief Executive.  John Holmström, the current post holder, agrees that changes have to be made to the senior management of BHT and helpfully recognises that  the organisation cannot proceed with someone solely dedicated to the role he carries out.  His duties will be distributed to other positions and John has decided to take voluntary redundancy.

In order that these changes can take place as soon as possible it has been agreed that it is best if he leaves with immediate effect, thus giving us all the chance to adjust to a new way of working.  I will be in touch with John from time to time with regard to handover issues and I appreciate John putting himself forward to be contacted in this way even though he will have officially left his post.  We have worked together for many  years and I will miss him.

At some point soon I hope to announce a gathering at which we can say a proper goodbye to John and thank him for all his good work.  Unfortunately, due to the short notice of this decision it has not been possible to sort this out yet.

I would like to thank John for his service to BHT since the mid 1980’s, for the contribution he has made to services for homeless men and women in Brighton and East Sussex, and the difference he has made to our communities.

Investing is local services means that ‘sticky money’ stays in town

I am sure that I was not alone in being shocked by the news that Derby City Council is cutting its Supporting People budget by 83%. Gillian Sewell, Chief Executive of YMCA Derbyshire, which will lose 84% of its funding from the council in April, said: “The effects of the proposed cuts will be measured in a potentially disastrous rise in homelessness, rough sleeping, crime, anti-social behaviour, ruined lives and human suffering in Derby. Furthermore, many of those facing housing crisis will have to be housed in unsafe, inappropriate B&B or similar accommodation at an increased cost to the Council.”

In Brighton and Hove we have been most fortunate in having successive administrations, of all political colours, who have recognised the importance of protecting services for the most vulnerable members of our society.  This has to be commended, particularly in such challenging economic times.

Some councils have gone down the road of combining all contracts into one and inviting national providers to bid in the misguided belief that the council will get better value for money.  There may be some savings but the long-term cost to the community, and very often other parts of the same council, can be huge.

There is great value in services being provided by a number of agencies including client choice, different approaches that might be more effective with different clients, diverse skills, and the sustainability of organisations who are local employers.

Local providers often bring additional charitable funding to services and service development, and they often have local infrastructure that adds value that outside organisations will not have.  An example is the Support for Housing service that we run in partnership with Southdown Housing Association.  Because we own our head office in Brighton, we were able to convert the ground floor to a drop in at a modest cost that we were able to bear.  An outside agency would not have the same commitment nor the local infrastructure to do something similar.

There is also value in investing in local providers given the local multiplier which sees money spent by local commissioner staying within the local economy.  Some refer to this as “sticky money”.  By investing in local services provided by local agencies, money is recycled within the local economy.

The future looks bleak for our colleagues in Derby.  My thoughts are with them at this incredibly difficult time.

Charities are facing hard times: they must not passively wait for something good to turn up

There was a very grim prediction towards the end of last year when the Charities Aid Foundation warned that as many as one in six charities believe they may close in the coming year while nearly half of all charities said they will be forced to dip into their reserves. One in three fear that they will have to cut services.

BHT is amongst the one in three. Cuts to legal aid funding will result in a reduced service with a corresponding reduction in the number of cases of homelessness that we will be able to prevent.

An earlier survey by the Charities Aid Foundation and the National Council for Voluntary Organisations reported that charitable donations in the United Kingdom had dropped by one fifth over the last year. As a result, two in five charities fear they may have to close if the economic situation does not improve. Nearly three quarters believe that they will be unable to fulfil their goals while one in four have cut staff.

So what should charities be doing if they begin to run into trouble. A few years ago I was heavily criticised for taking action to control BHT’s costs when we changed our terms and conditions of employment and reduce salaries for three quarters of our staff. It was probably the most unpleasant thing I have ever done but it was absolutely necessary.  As a result, BHT is not in the precarious position that many of our partner organisations are in, although cash is tight and we are far from complacent about the challenges we are facing.

This uncertain future does not just affect small, local charities, but also large ones.  In November we saw a large national charity, People Can, sadly fold as a result of a black hole in their pension pot.  It did amazing work and had an inspirational Chief Executive in Maff Potts, and its sad demise is in no way a reflection of its work or of Maff himself.

Others who have been successful in securing contracts from the NHS and local government are being left with large residual liabilities as contracts are decommissioned rather than recommissioned.  Fortunately, taking on large pension liabilities is not something BHT has ever exposed itself to.

It is inevitable that some charities will fold when the economic climate is as difficult as it is today. Trustees have a particular responsibility at this time to ensure that, in the event of services being closed or the organisation folding, that the best possible planning is in place to protect and transfer services. I read an article over Christmas by the always interesting Craig Dearden-Phillips, the managing director of Stepping Out. In the very readable Third Sector magazine, he wrote that there are five possible responses by trustees. I paraphrase:

  • deny that there is a problem;
  • admit there is a problem and use your reserves in the hope that “something turns up”.
  • accepted the charity is probably doomed so begin speaking to funders and potential merger partners
  • be told that it is a bit late for that
  • receive a bill that the charity cannot pay and being forced to put the organisation into receivership.

Craig says that it is “far better to decide calmly and rationally to wind up before the water starts slopping over the sides and everyone is in a flap. Remember that a messy end to a charity can be a lot more harmful than ordinary business liquidation. As trustees, part of your job is to be captains of the ship – to get your arms around the problem quickly and assess the best course of action so that the fate of your particular vessel can be sorted out in a sane and rational way, even if that course of action is to abandon ship”.

There is another reason why trustees need to remain on top of the situation: to protect their own position. Trustees must be proactive if they are to minimise the risk of personal liability. There are several basic things the trustees should do, particularly if there is likely to be cash flow problems:

  • obtain clear and reliable financial information, ensuring that cash flow forecasts are realistic and regular;
  • ensure that an overdraft facility is in place;
  • establish whether there is scope to bring forward the timing of grant receipts;
  • explore other sources of income; and
  • contact the Charity Commission to see whether they will agree to restricted funds being used for general purposes.

At the first sign of problems, act. The corner is unlikely to be turned in the foreseeable future, calm waters aren’t ahead, and “something” is not likely to turn up.