Good news as BHT-led partnership is given the go-ahead to bid for £9.2 million Big Lottery funding

We have had some very good news this week which is attracting some media interest.  A consortium, being led by BHT, is in the running for funding from the Big Lottery of up to £10 million over 8 years.  The initiative is designed to improve services for men and women with complex needs (a combination of mental ill health, homelessness, offending behaviour and substance misuse problems) in Brighton, Eastbourne and Hastings. Between now and September, a full bid and business plan needs to be prepared.  A decision will then be made by the Big Lottery and the new services will begin from April 2014.

The purpose of this funding is to bring about lasting change in how services work with people with multiple and complex needs; this funding is a vehicle to help bring about that change. The legacy of the 8 year programme will be that systems and services in all 3 geographical areas will better meet the needs of this group.

At this stage we have been awarded funding to develop the bid on behalf of our partnership which includes partners in local government and in the third / charity sectors.  Should the partnership be successful, it won’t just be BHT staff (contrary to what the Argus reported this morning) who will provide services.

My colleagues, Nikki Homewood and Jo Berry, are leading on this initiative for BHT. Nikki said: “As the lead partner for the Brighton and Hove, Eastbourne and Hastings area, BHT is thrilled to receive funding to develop our partnership bid to ensure better service provision for people with the most complex needs.

“Using the wealth of knowledge and expertise within our local Core Group, comprising seven voluntary sector organisations and five statutory partners including commissioners, along with the 60+ organisations in our Partnership Group, we will develop a programme that will truly bring about change for the clients the programme work with, and local communities.

“Our vision is to bring about long-term systemic change by putting service users at the heart of services, fully understanding what they need in order to move forward with their lives: thorough monitoring and evaluation will result in well-evidenced findings, which will then be used to influence future commissioning.”

BHT’s partners in this initiative, and who are represented on the local Core Group, include: Brighton and Hove City Council, Brighton Women’s Centre, CRI, East Sussex County Council, Eastbourne Borough Council, Hastings Borough Council, Homeless Link, Sanctuary Supported Living, Southdown Housing Association, Sussex Oakleaf, Sussex Probation Service

The Curse of the Humble Email

This is the text of an article published in today’s (19 February) Brighton Argus Business section:

One of the more interesting Brighton people on Twitter, Richard Denyer-Bewick (@RichDB_Brighton), recently asked for people’s top tips on handling too many work emails. A curse of the modern era is the ever growing avalanche of emails. I receive up to 100 each day. If I were to spend an average of 5 minutes on each, reading and responding, I would spend more than a full working day, each day, merely feeding the Email Beast.

BHT’s Finance Director, Nick Childs, often bemoans the fact that by mid afternoon he hasn’t been able to start work on a particular project, distracted as he often is by emails and other disturbances. He has now introduced a new discipline, only responding to emails on a Friday. I read somewhere recently that this approach results in people sending far fewer emails and taking greater responsibility themselves.

Valerie Pearce at Brighton and Hove City Council says she receives between 200 and 300 emails each day. Her tip is to “prioritise and delete”.

It is so easy for people to delegate upwards via email. I sometimes get copied in to emails that I really don’t need to see. What infuriates me is when copied into a long email, there is a request for action or a response requested buried deep towards the end of the email.

I tell colleagues not to assume I read emails where I am just copied in. They cannot rely on me acting on them unless the request is made explicit. If the sender wants a response they need to keep it short and to the point. I refer some emails back asking the sender to summarise their message and to make it clear what they want. It is amazing how this can concentrate the mind and all of a sudden my input is no longer required.

I often refer emails back when colleagues, often well-meaning, forward an email to me with several attachments and a simple message along the lines of “some really interesting things here…”.

I try to clear all outstanding emails weekly.  This can consume two or three hours on a Sunday, something I, at times, resent.

I survive the plague of emails mainly by the incredible support I get from my PA who screens, deletes and responds to around half of all incoming emails. She often will prepare a two line synopsis of what is needed or suggesting an action she can take.

I realise how lucky I am to have the support of a first rate PA. Without her, I would be crushed by the weight of emails, something originally designed to make our lives simpler!

Twitter, who I am following, emails, and some shameless self-promotion

Do you, like me, sometimes pretend to know what people are saying when in fact you don’t?  I find this happens often on social media which can be fast moving and I find myself running just to stand still.

I don’t really get LinkedIn, I keep up with my daughter and nieces (I have no nephews) through Facebook, and feel out of my depth with most other social media. But I love Twitter. Some people liken Twitter to another email inbox. It is nothing like that. While emails demand and consume, Twitter feeds and inspires. While emails are a burden, Twitter is an inspiration.

I used to read two or three newspapers a day, now the only daily I read is the wonderful Brighton Argus. People criticise the Argus, but we would sorely miss it if it was not there. The cause for turning my back on daly papers is Twitter. I get far more information through Twitter, access to good writing, and most of all, I am entertained.

I follow too many people. It is said that it is possible to effectively follow a maximum of 150 people. I know I skim read my Twitter feed but there are those Brighton folk whose posts I always read including @Tony_Mernagh @huxley06 @robert_nemeth @ridgwaytim @brightonargus @BHcitynews @ChSuptBartlett @LisaSaysThis @ValeriePearce @RichDB_Brighton @IanChisnall @MelitaRadio @OurDaughtersUK @AMOQI @bonettpa @ArgusBizness and, in the interest of political balance, @chrishawtree @CoxGraham and @ThePennyDrops as well as my 45 or so @bht_sussex colleagues who are on Twitter. An absolute delight is @davemarthur who invariably makes me laugh or otherwise reminds me of my political roots. Apologies to those I have not mentioned – the list was getting rather long.

Being followed by famous people can be very flattering until you realise that three of the ‘big names’ who follow me follow thousands, even tens of thousands of people. I was thrilled when Desmond Tutu followed me. It wasn’t a fake account, it was actually the Tutu Foundation, sadly not the great man himself.

But back to my main point, not keeping up with the jargon. I have sympathy for David Cameron. I too thought LOL was “lots of love” although it is something I have never tweeted, and certainly never to Rebekah Brooks! I regularly RT but I hadn’t realised that I also MT. Apparently I have been MT-ing for months. I learned today that one should insert MT if you have modified a tweet, MT standing for ‘Modified Tweet’.

When I first joined Twitter I didn’t realise that to RT did not imply endorsement although, as was pointed out to me last year, a pattern of RT-ing can convey a message, such as the number of Tweets I re-Tweeted on the impact of welfare reform.

I had hoped that to MT was to offer some kind of endorsement, as in ‘meaningful tweet’. Alas, no. There are some tweets I would like to endorse. I would suggest ET but that acronym has already been taken.

I will continue to RT and try to remember to MT. When I do, it usually implies, but not always, endorsement from me, for what that is worth, which is probably not a lot! If you have yet to join Twitter, delay no more. A good starting place is to follow @AndyWinterBHT. How is that for a shameless bit of self-promotion!

Well done to the Brighton Argus for highlighting the dangers of payday loans

There was an excellent article in Saturday’s Brighton Argus regarding the dangers of payday loans.  It featured a woman who got into huge difficulties having borrowed £400 which she thought she could repay.  But when her child became ill, her earnings went down and she was caught in a spiral of debt.  She said: “I felt I had to take out the loan but found I couldn’t pay it back the next month.  It’s just made everything 10 times worse.”  She said she got text messages every day from payday loan companies offering more money.

Full credit to the Argus and its journalist Peter Truman for covering this issue.  It shows the value of local papers, sharing real-life stories, and signposting where people can get help locally.

In the article, BHT’s debt adviser, Danny Murphy, said: “I would strongly advise people to avoid these types of loans.  If you’re worried about your finances then please come and see one of my debt advisers as soon as possible.  All our advice is free and confidential.”

You can contact our Brighton Advice Centre on 01273 234737.

BHT’s assistant chief executive, John Holmström, said: “The number of people turning to us for advice on these types of loans has increased over recent years.  Borrowing from traditional lenders, banks and credit card companies has become more difficult and as a result people are forced to borrow money from other means.  Payday loans with extraordinarily high rates of interest can see customers buy into debt when they do not meet their repayments.  It is very easy to lose control and the effects can be disastrous.”

Some payday loan companies charge interest rates of more than 4,000% APR.  Late last year, following pressure, including from the incoming Archbishop of Canterbury, Justin Welby, the government agreed to give the Financial Conduct Authority powers to cap rates.

The Big Interview (Argus 10th November 2012)

On Saturday, November 10th, the Brighton Argus carried an interview with me.  The focus was housing in Brighton. Unfortunately, the Big Interview (as the weekly item is called) is not posted online.  So here is the text of the interview:

What are the main housing challenges faced by Brighton and Hove?

Simply, there’s a shortage of supply to meet the ever-increasing demand for housing.  The rising cost of the housing that is available is making it increasingly difficult for people to meet their housing costs. The increasing demand for homes in the City is partly due to the increasing number of single person households, and partly due to more people are moving here.

Brighton has a low wage economy.  Those jobs that are available, often in the service and retail sectors, are subject to enormous competition.  It is not uncommon that graduates from our two universities end up in non-graduate jobs in order to remain in the City.

While people joke that this has led to us having the most qualified baristas in the country, the harsh reality is that this trend excludes less qualified, local staff out of the jobs market. Low wages, coupled with high housing costs, is not a healthy mix if we want to live in a City at ease with itself.

Do we face any pressures that other areas don’t?

Brighton and Hove is sea- and land-locked.  There are relatively few sites on which to build new homes.  It has a thriving economy and is an attractive place to live and work.  The challenge for the City is its ability to accommodate the businesses that will provide jobs, and the homes for people to live in.

I really hope that we get the balance right between jobs and homes.  I would hate to see Brighton become a dormitory town, with most residents commuting to jobs elsewhere.  If I wanted to live in a town like that I would move to Worthing!

I would support the building of housing between Falmer and Woodingdean, but that is unlikely to be agreed.  So if we can’t go south and cannot encroach on the National Park, the only way, as Yazz sang in the 1980’s, is up!  We need a debate on the number of high rise developments that the City needs.

Unfortunately, the debate on tall buildings has been skewed by the controversies surrounding the ‘Roaring Forties’ tower in the Marina and the King Alfred proposals.

Where we have a real advantage over other areas is the range and effectiveness of support services.  Where elsewhere in the country such services are being decimated, in Brighton and Hove, with all party support, most have been protected, and homelessness has been prevented.

What part do you and Brighton Housing Trust play in addressing these issues?

One of the most important things we do is to prevent homelessness.  Last year, because of our work, mainly through our Advice Centre in Queen’s Road, we helped 4,116 households from becoming homeless.

Unfortunately, because of changes to the Legal Aid system, from next April, we will be able to help fewer people unless we can attract funding from new sources.  The visible consequence will be more people living on the streets.

In addition to preventing homelessness, we do a lot of work addressing those issues that may have led people to homelessness. We help people to prepare for housing – what it takes to be a good tenant, how to work with, not against, landlords, and how to increase the housing opportunities available to people.

We provide relatively few homes but the work we do in preventing homelessness and finding practical solutions for people in housing need means that BHT’s contribution to resolving issues relating to housing demand is far greater than our modest size.

What would you most want to see happen to tackle these challenges? Can local or national Government help?

In Brighton and Hove, local government could help by agreeing to build 750 homes at Toads Hole Valley.  Perhaps more homes should be considered on this site, a thousand or fifteen hundred, but I doubt there would be support for that.

The government should invest in truly affordable social housing.  The campaign group, Homes for Britain, says that every £1 spent on housing puts £3 into the economy.  And for every £1 spent on construction, government gets 56p back in reduced welfare payments.

Over the lifetime of this government, £35 billion will be spent of housing benefit, yet just £4.5 billion is being spent on building.  It is economic madness.

The right to buy doesn’t help.  Over the last 25 years housing has moved from being affordable and available to meet local demand, to being available only at unaffordable rents.  I heard the other day about a former council house, once with a rent of £120 per week, now being let out privately for £750 per week.

Are more people coming to you in crisis now than in the past and is that down to the recession or other factors? i.e. are economic circumstances driving people onto the streets?

Over the last two years we have seen a sharp increase in the number of people sleeping on the streets in Brighton.  That appears to have steadied over the last year partly due to excellent work being undertaken by Brighton and Hove City Council, CRI, Sussex Central YMCA, BHT and others.

I am amazed at the resourcefulness and sacrifices people make in order to keep themselves and their families in one piece.  We regularly come across single people, holding down jobs, but living in cars because they can’t afford housing.  Parents, usually women, are going without food, to ensure that their children have what they need or to heat their homes.

The latest increases in fuel charges might well push some households over the edge, and there is plenty more bad news yet to come.

So do you foresee the situation getting worse in the immediate future? What is your worst fear? What is your best hope?

The introduction of Universal Credit from next year, changes to the Social Fund and further restrictions on housing benefit, will likely result in more people getting into difficulty.

The plan with Universal Credit is to merge into one payment most of the benefits received by a household.  Universal Credit will be paid monthly, leading to new challenges for households to stretch the cash throughout a longer period.  It will also incorporate housing benefit payments.  This could lead to an increase in rent arrears resulting in losses for landlords and an increase in evictions.

The Department of Works and Pensions expects 80% of claims to be made online.  At BHT we have carried out our own research and have found that 71% of our clients appear to have the means and support to make claims online.  But when you take away the facilities and support BHT provides, that number falls to just 19%, similar to the assessment the DWP itself has made.

My biggest fear is that more people will fall foul of the new welfare regime and will lose their benefit entitlement, sometimes for prolonged periods.  This will result in three H’s: hardship, hypothermia and hunger.

The challenge for charities like BHT is how we can find a twenty first century solution to poverty.  Food banks are already doing a roaring trade. I fear we will soon see the opening of food kitchens.  A depressing note on which to finish.

‘A crisis in our midst’ – my response to the article in today’s Argus

The Argus today has a major article on rough sleeping and suggests a lack of provision in  Brighton and Hove. It was unfortunate that the article made no reference to much of the excellent work being carried out in the City. This is the text of the letter I have sent to the Argus in response to the article:

“I was disappointed at your coverage of the challenges we are facing in Brighton and Hove this winter due to the increase in homelessness (‘A crisis in our midst’ 26 October 2012).

“The report failed to mention any of the work undertaken by several homelessness charities, including Brighton Housing Trust. Each winter, in partnership with Brighton and Hove City Council and other charities, including CRI, we operate a severe weather shelter. Last year we opened two such shelters to cater for the growing need, and this year we will be able to cater for 45 people each night with other provision in the City for a further 15 rough sleepers.

“It is also grossly unfair to accuse the City Council of hiding the scale of the problem, as you do on your front page. In Brighton and Hove we are fortunate to have a very enlightened Council. Under the current and previous administrations funding for services for homeless men and women has been protected. This approach enjoys all party support. While up and down the country services for homeless people have been cut to the bone, in our City funding has been protected.

“The number of people sleeping rough increased significantly a year or so ago, but the number has become more stable thanks to the work of CRI’s Rough Sleepers Team and BHT’s First Base Day Centre who find accommodation and relocate people to areas with better opportunities for housing.

“The joint work between BHT and CRI through the No Second Night Out initiative has prevented a significant number of people brand new to rough sleeping from remaining on the street.

“Elsewhere, people look to Brighton and Hove as a centre of best practice. On the day your article was published, my colleague, John Holmstrom, was speaking at a conference in London on how the national rise in homelessness and rough sleeping is being successfully combatted in Brighton, Eastbourne and Hastings.

“The Argus is right to highlight the issue but it is disappointing when the good work being done locally is, at best, ignored, and at worse, negated.”

14 people and organisations, local and national, who are worth following on Twitter

Today I ran a workshop at BHT Sussex on effective use on Twitter. One of the exercises we did was to reflect on who the participants felt tweeted best. The first person mentioned was Emma Daniel of the Brighton and Hove Community and Voluntary Sector Forum, and there was a general consensus that Emma (@Huxley06 on Twitter) had interesting things to say, her tweets were lively, and she gets into some interesting conversations.

The others commended (in no particular order) were:

National
@Shelter: does what others try to do, but Shelter does it well. It gets a balance between being informative and offering practical help;
@SocietyGuardian: a reliable source of information, interesting conversations and comments;
@ThirdSector: stories, news and views relevant to our sector;
@RSPCA_official: provides a really good learning tool on how to use social media;
@WstonesOxfordSt: tweets that make up a story, very original (particularly how staff now have to spend an hour each day practicing penalties);
@big_ben_clock: predictable, repetitive, makes me laugh;
@campbellclaret: Alistair Campbell has an understanding of traditional and new media like few others, and is generous in his promotion of others;
@JeremySwain: the CEO of ThamesReach is one of the original thinkers in the homelessness sector, a true leader.

Local to Brighton & Hove and East Sussex
@brightonargus: comprehensive news from Brighton and Hove;
@BHcitynews: independent news and views for Brighton and Hove;
@BrightonHoveBus: useful real time information on road works, delays, etc.
@demsoc: the Democratic Society tweets on local, national and international politics in an interesting and sometimes quirky fashion;
@davemarthur: radical, makes me laugh out loud (also into cricket…!).

Tomorrow I will write about a 15th, how @SallyBercow made my day!

BHT Intern Programme: The views of an Intern

There was a mixed response to the recent item in the Brighton Argus regarding BHT’s Intern Programme. I responded on Twitter and on this blog, but yesterday I received the following from someone on the Programme:

“My internship…

“Before moving to Brighton & Hove, I had no idea of Community and Voluntary Sector (CVS) or even the idea of community. Having completed my degree in philosophy I had always worked in the private sector whilst being conscious of the fact I needed to be beneficial to our society. Having managed a business for four years working round the clock, I burnt myself out and made myself ill, all for the aim of making money.

“I moved to Brighton and stopped working due to personal issues. I wanted to take advantage of the situation to change my career path. I wanted to work in the CVS in order to add value to my life by improving the lives of others. I started out as a volunteer in my local community group. I quickly moved on to organising large events and running a local community magazine. I felt that this sector added value to my life and enabled me to help others. Due to medical reasons I have been unable to work professionally but I’m very eager to get over these issues and start to work in the CVS in a capacity that best suits my skills and values.

“Without any recognised qualifications and having been out of the professional work environment for a long time, I needed a platform to achieve my goal of getting back into work in this sector. Brighton Housing Trust’s Intern program is the perfect opportunity.

“Before starting my internship I took on some voluntary work, helping a small charity aimed at improving the area in Hove. I helped organise large events, creating a community magazine and running the community café. I learnt a large amount by volunteering and it gave my life a sense of purpose. The government’s new volunteering policy, expecting people to volunteer in order to receive their benefits or social housing, so long as it’s managed correctly, it’s a great idea. Volunteering certainly gave my life focus and opened my mind to new possibilities as well as revealing hidden skills I never knew I had.

“There have been articles written arguing that BHT has taken advantage of these new legislations regarding their new Intern program. As I mentioned above volunteering really does pay you back in kind but the intern program is a totally different kettle of fish. With the intern I may not be getting paid financially but the level of precision in BHT’s delivery will certainly lead to getting a paid job in the sector I wish to work in.

“The intern application was managed in a very professional manner with a process that emulates a real job application. I had to give references, fill application forms, as well as have several interviews and meetings both with the Intern co-ordinator and the team of the service I applied to do the intern with. Since I started I have been treated with the upmost respect as a valid team member.

“Right from the off, personal development plans have been implemented, guidelines set and frequent supervisions. The supervisions are a key part of the internship. They provide the opportunity to have an open and honest discussion with both myself and my mentor about how I’m progressing, work on my personal development plan and discuss other matters such as training opportunities to further increase my employability. This professionalism and structure is often missing in voluntary roles

“The team are very understanding with regards to personal issues an example being my arthritis. They help by going through my difficulties and creating solutions and coping strategies. Not only that but all of the staff members have very friendly and eager to help whenever I get stuck or don’t understand something fully.

“I certainly don’t feel that BHT are taking advantage of me or any of the other interns. It’s a reciprocal relationship and the more you put in the more you get out. I’m fully confident that by the time my six months intern is finished, I’ll have a fantastic CV and a great amount of relevant experience to maximise my employability, which is obviously exactly what both parties aim to achieve.”

BHT’s Intern Programme is responding to the needs of BHT clients

Over the last few days, following an article in the Brighton Argus, there have been some comments made about BHT’s decision to launch its Intern Programme.  Of course with the scandalous revelations this weekend regarding unpaid labour and the stewarding of Jubilee events, the focus undoubtedly would return to the merits and, more to the point, negative sides of internships.

One critic on Twitter has written “so shocked Brighton Housing Trust, which has an honourable history promoting social justice, is joining workfare – why? Unpaid internship undermines labour markets – flooding job market with unpaid work is no solution to unemployment!”

BHT is offering 40 unpaid internships to its current and former clients. We wish they could be paid positions but the current economic climate does not allow this. It is our ambition to pay not just the National Minimum Wage, but to pay the Brighton Living Wage which is higher.

This is not “workfare”. Under workfare, recipients have to meet certain participation requirements to continue to receive their welfare benefits.  An important criterion for our programme is that participants engage voluntarily in the programme.  We are not engaged with any of the government backed schemes.

Those who are taking up the opportunities we are offering are current and former clients of BHT. Many of them will have had years of unemployment.  They will have addressed the causes that led them, for example, to homelessness, addiction, and mental ill health.  While they are able and talented, they lack experience of the workplace. Gaining such experience makes a difference between long-term unemployment and securing jobs.

We didn’t launch the BHT Intern Programme without first consulting clients and making sure that they were happy with what we were proposing. Without the support of potential beneficiaries we would not have made to the investment to ensure that this is a good programme.

Many employers, including BHT, are spoilt for choice when it comes to filling vacancies in the current market.  BHT has a commitment that 15% of our staff will be former clients by the end of 2013.  Currently 30 (12%) of our staff are former clients.  With the Intern Programme I anticipate that we will easily exceed that 15% target.

Gamblers in Brighton and Hove lose an average £343.43 a year each

If you needed any convincing that gambling is a mug’s game, figures released by online casino CastleCasino (and reported in the Brighton Argus) showed gamblers in Brighton and Hove lost an average £343.43 a year each, with punters from the City losing £147,500 each year.  Those in Worthing lost an average of £431.97, in total about £77,000 a year with only Middlesbrough (£479.29) and Liverpool (£482.42) faring worse.

That’s the average.  There are people losing much, much more.

When I was young I used to see, on my way back from school on a Friday evening, migrant workers who worked in the docks in Cape Town, being duped by the ‘pea in the bottle top’ scam.  The promise of doubling their meagre wages was too great, and when in a matter of minutes they had lost their entire weekly wage packet, their distressed pleas for a refund were dismissed.

I am still haunted by the pathetic wailing of a middle aged man whose distress was met by laughter and contempt.

I have a mixed emotional reaction to gambling.  On the one hand I can see the adrenalin charged attraction, a quick win, something for nothing. On the other hand, the plight of that labourer, unable to send money home to his family, remains with me, and I feel sick the pit of my stomach.

During this time of austerity, desperate people do desperate things, but gambling is not the answer. Like alcohol and drugs, for many people it is something that goes no further than a recreational activity.  For others, it becomes the problem, destroying relationships, families and lives.

A stark warning about gambling comes from Dr Richard Bowskill of the Priory clinic in Hove, quoted in the Argus: “It’s an average so there will be people who lose more – it is still high compared to annual disposable income. In that group will be people spending much more which can often be a sign of gambling addiction. When I see people they have already got into trouble, sometimes in the tens of thousands of pounds. I have seen patients have to make themselves bankrupt. Some people have lost their homes, and the problem with an addiction is they keep on doing it.”

There is help available, including the support of Gamblers Anonymous Brighton and Hove:

  • To help people with gambling problems.
  • Meetings every Friday, 8-10pm on the ground floor of The Allen Centre.
  • The Allen Centre, 60 Sackville Gardens, Hove, BN3 4GH [map]
  • 01273 595961